Exchange and refund

The Company provides for the return and exchange of goods of good quality in accordance with the Law of Ukraine “On Consumer Protection”.


Terms of return and exchange


Returns and exchanges are possible within 14 days after receipt of the goods by the buyer.


Return delivery of goods is carried out by agreement.


Return policy for goods of good quality


If you have any questions, comments, complaints or dissatisfaction regarding the service or quality of the goods, please call +38 050 58 72 801.
We will try to resolve all issues together and find a common compromise :)


According to the Law “On Consumer Protection”, the company may refuse to exchange and return goods of good quality to the consumer if
they belong to the categories specified in the current List of non-food goods of good quality that cannot be returned or exchanged.